Refunds

 

Refunds

If you are unhappy with your order, we are more than happy to issue you a full refund. 

We have a 5-day refund policy, which means you have 5 days after receiving your item to request a refund.

To start a refund, you can contact us at contact@duodelights.co.uk. If your refund is accepted, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank to process the refund. 

Please contact us for any refund questions at contact@duodelights.co.uk.

 

If your order is damaged 
Please check your order upon arrival and contact us immediately if any items are damaged or if you have received the wrong item. 

Returns

Unfortunately we cannot accept returns for perishable goods or gift cards.